Join Us in Celebrating World Quality Week 2024

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Clarisse YonePrincipal Clinical Data Manager

“Clinical Trials is about Quality First and First-time, the only way in my view to comply with ALCOA++ principle of ICH-GCP, and foremost to guarantee accurateness and integrity of the patient data versus source, reliable statistical analysis outputs and CSR that we can all trust and believe in. No patient will be happy to know that their clinical data at source level are not matching with their data at EDC, ADaM and/or CSR level. We are ALL those Patients, or will be soon or later. Only with Quality first and first-time, we can guarantee that only the right drugs reach the marketplace, and the noxious ones do not. Whereas the lack of quality will contribute to the opposite.”

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Julianah ModupeSenior Clinical Research Manager

“To me, quality in the workplace embodies the caliber of work produced alongside the degree of excellence upheld in both tasks and interpersonal interactions. It signifies delivering outcomes that not only meet but also surpass expectations, achieved through meticulous attention to detail, unwavering reliability, and effective communication. For instance, quality manifests as consistently providing sponsor with accurate information, promptly resolving their concerns, and ensuring they depart with a positive experience. This commitment to quality is crucial, as it cultivates trust, strengthens teamwork, and ultimately drives the TFS overall success. Personally, I believe that taking pride in my work not only elevates my own motivation but also serves as a catalyst for my colleagues, inspiring them to pursue excellence.”

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Anna WillmanSenior Project Manager

“Quality in the pharma industry is for me:
1. to know and understand what rules and regulations that apply to our industry
2. to follow these regulations and comprehend why you need to do this - this allow you to apply the right decisions in all situations
3. to always put the patient first when I do my work
4. to ensure all employees in the company have the right training, experience, support and understanding for the job”

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Nicole BezuidenhoutMedical Writer & Sustainability Specialist

“To me, quality is the fusion of meticulous research and clear communication—transforming complex data into accessible, reliable insights that uphold our standards and foster trust with our stakeholders.”

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Julia EsquiusMarketing & Communications Associate

“Quality is a commitment to excellence, continuous improvement, and integrity, fostering trust and ensuring rigorous standards in every action, process, and outcome.”

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Maryam GharagozlouQuality Manager

“Quality in every industry means TRUST! In our industry, Quality means that the patients can trust our organization with what we do and what they need to do in terms of taking part in clinical trials. Quality from the Sponsor's point of view means that they can rely on us to provide the best service they require for their drug development process following the relevant regulations and requirements.”

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Azucena Díaz MartínAssociate Director, Study Start-Up

“Quality is the starting point for success. When quality is in focus, all processes can run at maximum speed, leading to maximum efficiency, which is our best picture of introduction to our customers. If quality is not in focus, everything slows down, with amendments, modifications, ‘back to square one’. Let us strive to put quality at the middle of the equation around which everything revolves.”

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Frederic VillamayorBiostatistician

“Quality is our safeguard. If we adhere to the quality principles in our work we can assure it is in the highest standards and, if something goes wrong, there is a way to proceed and try to solve the issue, and to learn from it for future projects.”

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Jessica LombardiMarketing Design Manager

“Quality design ensures clear, professional communication that aligns with our brand. Consistent, creative visuals uphold TFS's credibility and integrity, strengthening trust and establishing brand recognition.”

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Andrea BurnhamQuality Manager

“Quality to me is doing it right, the first time, regardless of how long or how complicated the process will be. Henry Ford said, “Quality means doing it right when no one is looking.” Quality is not an act, but a habit.”

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Emma PrimonExecutive Director, Marketing & Communications

“When driving marketing messages for TFS, quality means consistently delivering impactful, accurate, and authentic communication that aligns with our mission to empower clients and enrich lives. In every campaign, every post, and every interaction, quality forms the foundation of trust, credibility, and sustained excellence. It’s not just a standard—it’s a commitment my team upholds every day, reflecting our dedication to advancing clinical research with precision and purpose.”

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Victoria HornagoldVP, CDS Operations

“Quality is fundamental for patient safety and data integrity, and at the heart of our clients' success, it has to run through everything we create, perform, and deliver.”

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Patrik DarsundChief People Officer

“Quality is part of the TFS heritage. Everyday we see examples that quality is ingrained in our DNA.”