Social Responsibility
and Sustainability

We are TFS—700 global professionals delivering quality clinical research across 40 countries, proud and passionate about our mission to bring treatments to patients faster.


We consider social responsibility and sustainability a priority for TFS.
Here we present our progress and commitment to continuous improvement.

Our Commitment

Building a successful and trusted company means we do not compromise our sustainability goals and that sustainability considerations are an integral part of our business activities.

TFS is committed to transparent and ethical behavior and we strive to ensure that everything we do is guided by our values and in compliance with our codes, policies, guidelines, and with the governmental regulations and regulatory framework within which we operate.

Our Work

Patient safety, data integrity, and compliance with regulations

No matter where we operate in the world, we remain committed to conducting high quality ethical research in accordance with the principles that have their origin in the Declaration of Helsinki, as well as International Council on Harmonization (ICH), Good Clinical Practices (GCP), and other relevant guidelines. We further ensure the quality and integrity of our work through:

  • TFS Quality Management System (Quality Manual, Policies, Standard Operating Procedures (SOPs), Work Instructions (WIs), and other tools
  • Quality and compliance audits, issue detection, resolution & management, CAPA procedures
  • Business and study-specific training through our LMS and TFS Academy
  • Business operating procedures

Our Employees

Equal opportunity and diversity

TFS places great importance on equal opportunities and diversity and views employees as the company’s most important resource. Differences between individuals and cultures are accepted and seen as an asset, since heterogeneous working groups offer a wide variety of experience. Foundational to TFS’ commitment to being a non-discriminatory workplace and to offer all individuals equal opportunities are the following:

  • TFS’ Code of Conduct, based on The Ten Principles of the UN Global Compact
  • Global Ethics and Diversity Policy and Action Plan
  • Jobs/Positions ranked by “Job Evaluation” in a logical, transparent, and neutral way on a pre-determined scale with salary ranges
  • Anonymous employee surveys

Our Clients and Partners

Like-minded commitment to CSR

The clients we serve and partners with which we collaborate are a reflection of TFS, valued and important to our growth and sustainability. As such, we expect that they too uphold and abide by the principles and requirements of our sustainability policies, or follow their own sustainability policies with the same principles. TFS’ policies and procedures instituted to ensure clients and partners or vendors comply with CSR in addition to the our Code of Conduct and governmental and regulatory guidelines we practice include:

  • Internal and external audits
  • Anti-Bribery and Anti-Corruption policy
  • Whistle Blowing guideline
  • Communication and training about anti-corruption policies and procedures

Our Environment

Precautionary approach and assume responsibility where possible

While TFS does not use raw materials, water and energy, or generate waste and air pollution directly as a result of its service provision, wherever possible, we work to reduce our environmental impact by preventing and reducing pollution and contribute to long-term, sustainable development through active and systematic environmental work.

We use technology to reduce climate impact by, for example:

  • Reducing carbon emissions by moving towards a “green fleet” of environmentally classed company cars and facilitating travel-free meetings and interactions between our global locations
  • Having energy efficient offices and using eco-labelled office equipment
  • Contributing to recycling
  • Avoiding unnecessary travel

TFS Sustainability Report

Consistent and long-term sustainability efforts lead to both environmental benefits and value. We invite you to explore our Sustainability Reports to learn more about our approach, strategy, and progress.

EcoVadis Silver Rating for Sustainability

TFS achieved the EcoVadis Silver rating for sustainability including compliance in environmental, social, and ethical factors. The recognition places TFS in the top 4% of companies rated by EcoVadis in the scientific research and development industry.

Our Code of Conduct

TFS has a strong commitment to corporate sustainability, the Code of Conduct is the starting point where TFS’ value system and principles - based approach to conducting business are recorded. This means operating in ways that, at a minimum, meet fundamental responsibilities in the areas of human rights, labor, environment and anti - corruption

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